IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Challenges of Public Administration, Good Governance and Service Delivery in the 21st Century

The Challenges of Public Administration, Good Governance and Service Delivery in the 21st Century
View Sample PDF
Author(s): Essien D. Essien (University of Uyo, Uyo, Nigeria)
Copyright: 2015
Volume: 2
Issue: 2
Pages: 14
Source title: International Journal of Civic Engagement and Social Change (IJCESC)
Editor(s)-in-Chief: Susheel Chhabra (Periyar Management and Computer College, India)
DOI: 10.4018/IJCESC.2015040104

Purchase

View The Challenges of Public Administration, Good Governance and Service Delivery in the 21st Century on the publisher's website for pricing and purchasing information.

Abstract

Contemporary studies on public administration in Nigeria have revealed two dramatic findings. First, despite the moderate achievements in democratic governance and being rich in natural and human resources, there remain many politico-administrative challenges to be addressed in Nigeria. Second, ailing public administration has resulted in disturbing socio-economic indicators which are among the worst in the world. This paper examines the challenges of public administration for effective service delivery and good governance in Nigeria. The paper employs descriptive method of research and content analysis which is anchored on ‘efficiency theory' to examine the subject matter. Findings reveal that, notwithstanding the dramatic administrative reforms, citizen's confidence in government service is near an historic low because of poor service delivery and exclusionary policies. The paper submits that the label of poor performance and absence of excellence in the public service has the tendency to undermine development and good governance in Nigeria.

Related Content

Mediating Social Media's Ambivalences in the Context of Informational Capitalism
Marco Briziarelli, Eric Karikari. © 2016. 22 pages.
View Details View Details PDF Full Text View Sample PDF
Network Politics and the Arab Spring
Ashu M. G. Solo, Jonathan Bishop. © 2016. 5 pages.
View Details View Details PDF Full Text View Sample PDF
Women in Development Mobilize Grassroots Enterprises to Reduce Household Poverty
Ladislaus M. Semali. © 2016. 22 pages.
View Details View Details PDF Full Text View Sample PDF
How Communication Technologies Function as Platforms and Pathways to Civic and Political Engagement: An Agenda for Research and Public Policy
Christopher McCarthy-Latimer, J. Richard Kendrick, Jr.. © 2016. 23 pages.
View Details View Details PDF Full Text View Sample PDF
The Story Retold Visiting the Role and Mission of Non-Governmental Organizations in the Decision Making and Policy Formulation Process
Maria Matiatou. © 2016. 22 pages.
View Details View Details PDF Full Text View Sample PDF
Ethical Appraisal of the Role of Civil Society in Nigeria: Pathway for Social Inclusion and Sustainable Development
Essien D. Essien. © 2016. 16 pages.
View Details View Details PDF Full Text View Sample PDF
Inspiring Poor Women to Empower Themselves: Insights and Lessons from Botswana
Keitseope Nthomang. © 2016. 15 pages.
View Details View Details PDF Full Text View Sample PDF
Body Bottom