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A Proposed Framework Factors of the Acceptance of Recommender Systems in E Learning for Saudi Universities

A Proposed Framework Factors of the Acceptance of Recommender Systems in E Learning for Saudi Universities
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Author(s): Hadeel Alharbi (University of New England, Australia)and Kamaljeet Sandhu (University of New England, Australia)
Copyright: 2017
Pages: 18
Source title: Design Solutions for User-Centric Information Systems
Source Author(s)/Editor(s): Saqib Saeed (Department of Computer Information Systems, College of Computer Science and Information Technology, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia), Yasser A. Bamarouf (Imam Abdulrahman Bin Faisal University, Saudi Arabia), T. Ramayah (University Sains Malaysia, Malaysia)and Sardar Zafar Iqbal (Imam Abdulrahman Bin Faisal University, Saudi Arabia)
DOI: 10.4018/978-1-5225-1944-7.ch006

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Abstract

There is still a gap of knowledge on the usage of recommender systems in Saudi universities and the wider issue of technological change in the universities of developing countries. Relatively, this lack of knowledge is an issue to universities seeking to meet students/instructors' expectations and requirements by offering consistently high perceived service standards of e-learning services in a rapidly changing technological environment. To address this issue, this paper seeks to explore the impact of the acceptance and adoption of recommender systems in e-leaning for Saudi universities and this will help to investigate the students/instructors experience according to the e-learning service quality. Thus, a proposed e-framework has been presented. Such framework describes the factors of acceptance (such as service quality, student/instructor experience, and Human Computer Interaction guidelines) should be considered in the e-learning system because it is viewed as a determinant of student/instructor/university satisfaction.

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