The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Adaptations that Virtual Teams Make so that Complex Tasks Can Be Performed Using Simple E-Collaboration Technologies
Abstract
Using the theoretical lens of compensatory adaptation theory, this study examines how organizational problem-solving teams adapt to lean media and effectively communicate. We examined several successful virtual teams using a bulletin board as their primary communication medium to perform complex process improvement tasks in their natural business environment. Although some established theories predict failure using lean media, savings from use of simple e-collaboration technologies provide motivation for conduct of virtual teams. Compensatory adaptation theory argues that e-collaboration technologies often pose obstacles to communication, and yet also lead to better team outcomes than the face-to-face medium. This study provides support for that theory. Members of the virtual teams reported adapting their communication to be more focused, clear, precise, neutral, concrete, concise, persuasive, considerate, and complete in order to overcome the obstacles posed by media of low richness. As a result of those adaptations, the teams perceived better quality and achieved success of the team outcome.
Related Content
Kumar Shalender, Babita Singla.
© 2024.
11 pages.
|
R. Akash, V. Suganya.
© 2024.
32 pages.
|
Prathmesh Singh, Arnav Upadhyaya, Nripendra Singh.
© 2024.
14 pages.
|
Arpan Anand, Priya Jindal.
© 2024.
13 pages.
|
Surjit Singha, K. P. Jaheer Mukthar.
© 2024.
26 pages.
|
M. Vaishali, V. Kiruthiga.
© 2024.
14 pages.
|
Ranjit Singha, Surjit Singha.
© 2024.
21 pages.
|
|
|