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An Evidence-Based Journey of Organizational Change and Development Through Human-Centered Design
Abstract
The author takes a systemic approach to organizational change and development applying organizational psychology, gestalt group dynamics, and their intersection with human-centered design. The intervention centers on senior leaders in an international, private sector company based in Singapore with global operations in over 60 countries. The company is going through significant change, a result of entering a period of loss making performance, a change in leadership, and digital disruption to their business model.
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