IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Can Zakat Institutions Adopt Consumer-Centric Knowledge Management Successfully to Alleviate Poverty?

Can Zakat Institutions Adopt Consumer-Centric Knowledge Management Successfully to Alleviate Poverty?
View Sample PDF
Author(s): Abu baker Ramadan Mohamed Hussain (Taibah University, Saudi Arabia)
Copyright: 2015
Pages: 26
Source title: Handbook of Research on Managing and Influencing Consumer Behavior
Source Author(s)/Editor(s): Hans-Ruediger Kaufmann (University of Nicosia, Cyprus & International Business School at Vilnius University, Lithuania)
DOI: 10.4018/978-1-4666-6547-7.ch022

Purchase

View Can Zakat Institutions Adopt Consumer-Centric Knowledge Management Successfully to Alleviate Poverty? on the publisher's website for pricing and purchasing information.

Abstract

Drawing upon Consumer-Centric Knowledge Management (CCKM) approach and poverty alleviation efforts, this chapter elaborates the adoption of these approaches in Zakat Institutions (ZI) in their search to alleviate poverty. It assesses the interrelationships of the two approaches in ZI considering the poor and needy as the main envisioned stakeholders. The investigation deliberates the landscape of poverty alleviation by key agents of knowledge change, reviewing their contributions to establish communities of practices in creating and sharing knowledge on poverty alleviation. Similarly, it relates major strategic focus of poverty alleviation to CCKM processes. It explores knowledge management gaps that could affect ZI outreach highlighting the main internal and external challenges. The substances of outreach stipulate the importance of poverty intelligence portfolio that utilizes key elements of CCKM, namely poor and needy intelligence, demand intelligence, situational intelligence, and networking intelligence. As a result, the effective engagement of ZI in the two approaches is valued with respect to knowledge on poverty alleviation.

Related Content

Consumer Socialization Process for the Highly Connected Customers: The Use of Instagram to Gain Product Knowledge
Ree C. Ho, Teck Choon Teo. © 2020. 19 pages.
View Details View Details PDF Full Text View Sample PDF
What Motivates Young Technology-Literate Consumers in Densely Populated Areas?
Narasimha Rao Vajjhala, Kenneth D. Strang. © 2020. 14 pages.
View Details View Details PDF Full Text View Sample PDF
Impact of E-Commerce on the Urban Landscape
Sotheeswari Somasundram. © 2020. 12 pages.
View Details View Details PDF Full Text View Sample PDF
Quality Strategies for Customer Loyalty in an E-Service Environment: A Case of M-Banking Customers
Savdeep Vasudeva. © 2020. 24 pages.
View Details View Details PDF Full Text View Sample PDF
Offline vs. Online Quality Dimension: The Relationship Between Shopping Mall Quality Dimensions and Customer Loyalty
Cecilia Silvestri, Eleonora Rapiti, Michela Piccarozzi. © 2020. 36 pages.
View Details View Details PDF Full Text View Sample PDF
Consumer Perception of Purchasing Organic Foods: A Case Study of Online Consumer Behavior
Ernest K. S. Lim. © 2020. 10 pages.
View Details View Details PDF Full Text View Sample PDF
Understanding Generational Impact on Online Business: The Virtual Communities and Social Collaborations Scenario
Karthikeyan Shanmugam, Vijayabanu C. © 2020. 14 pages.
View Details View Details PDF Full Text View Sample PDF
Body Bottom