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Changing and Improving Behavior in Management and Team Meetings: A Case History From the Portuguese Banking Sector
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Author(s):
João Farinha (Laureate International Universities, Portugal)and Eduardo Tomé (Laureate International Universities, Portugal)
Copyright:
2019
Pages:
9
Source title:
Evidence-Based Initiatives for Organizational Change and Development
Source Author(s)/Editor(s):
Robert G. Hamlin
(University of Wolverhampton, UK),
Andrea D. Ellinger
(The University of Texas at Tyler, USA)and
Jenni Jones
(University of Wolverhampton, UK)
DOI:
10.4018/978-1-5225-6155-2.ch048
Keywords:
Business & Management
/
Business and Organizational Research
/
Business Science Reference
/
Human Resources Development
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Changing and Improving Behavior in Management and Team Meetings: A Case History From the Portuguese Banking Sector
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Abstract
This case history critically reflects upon the implementation of an OCD initiative designed to improve the efficiency and productivity of management meetings and team meetings within one part of a large multinational financial bank situated in Portugal. It describes why the initial change strategy failed, and how a subsequent evidence-based approach to change agency practice helped bring about more effectively the desired improvements in the behavior and performance of managers and staff when attending meetings.
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