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Developing an E-Government Roadmap for Developing Countries
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Author(s): Cuthbert Shepherdson (KDI Asia Pte Ltd, Singapore), Albert Wee Kwan Tan (National University of Singapore, Singapore)and Van Nam Tran (National Economics University, Vietnam)
Copyright: 2009
Pages: 17
Source title:
Strategic Information Technology and Portfolio Management
Source Author(s)/Editor(s): Albert Wee Kwan Tan (National University of Singapore, Singapore)and Petros Theodorou (Athens University of Economics & Business, Greece)
DOI: 10.4018/978-1-59904-687-7.ch009
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Abstract
Developing countries, opting to pursue services-oriented economies, have invested in information and communication technologies (ICT) to enhance their competitiveness in the global environment. This has called for improved management in both public and private sectors and as a consequence governments, some of which have undertaken public sector reform, now seem ready to embrace e-Government. However, experience even in developed countries has shown that incorporating e-Government practices is not a sure means of attaining desired goals. This paper examines the position of Vietnam, as it becomes a member of WTO in implementing E-Government. Some E-Government initiatives taken are identified and an IT roadmap is recommended as a means of achieving a successful transformation. This roadmap emphasizes a holistic approach to analyze existing performance gaps and identify E-Government opportunities for Vietnam.
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