IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Digital Fluency in SMEs: A Typology and a Multi-Case Study

Digital Fluency in SMEs: A Typology and a Multi-Case Study
View Sample PDF
Author(s): Simon Bourdeau (ESG-UQAM, Canada) and Dragos Vieru (TELUQ, Canada)
Copyright: 2020
Pages: 22
Source title: Handbook of Research on Social and Organizational Dynamics in the Digital Era
Source Author(s)/Editor(s): Efosa C. Idemudia (Arkansas Tech University, USA)
DOI: 10.4018/978-1-5225-8933-4.ch003

Purchase

View Digital Fluency in SMEs: A Typology and a Multi-Case Study on the publisher's website for pricing and purchasing information.

Abstract

In the practitioner and the academic literatures, links between information technology (IT) adoption, IT use, and digital fluency (DF) have been emphasized by a number of authors. However, there is a lack of understanding of what exactly digital fluency is, how it can be conceptualized, and what role it plays in small and medium-sized enterprises (SMEs). Based on the DF literature and its underlying concepts such as skills, expertise, and competencies, as well as on the SME literature, a multi-case study of three Canadian SMEs is conducted to empirically evaluate a typology of DF archetypes. The typology, that is based on a change agent perspective, has three archetypes. Results suggest that SMEs' managers should focus on the complementarity nature of the cognitive, social, and technological dimensions of DF when assessing and developing their employees' DF.

Related Content

The Issue of Post-Merger Integration Boundary Management: A Sociomaterial Perspective
Dragos Vieru. © 2020. 21 pages.
View Details View Details PDF Full Text View Sample PDF
The Effects of Culture and Data Collection Mode on Socially Desirable Distortion and Confidentiality Concerns in Survey Research
Tom E. Yoon, Samuel H. Goh, Robert Zinko, Christopher P. Furner. © 2020. 21 pages.
View Details View Details PDF Full Text View Sample PDF
Digital Fluency in SMEs: A Typology and a Multi-Case Study
Simon Bourdeau, Dragos Vieru. © 2020. 22 pages.
View Details View Details PDF Full Text View Sample PDF
Introducing the Computer-Related Self-Concept: A New Approach to Investigate Gender Differences in Computing Careers
Monique Janneck, Sylvie Vincent-Höper, Jasmin Ehrhardt. © 2020. 19 pages.
View Details View Details PDF Full Text View Sample PDF
Improving Application Decoupling in Virtual Enterprise Integration
José Carlos Martins Delgado. © 2020. 31 pages.
View Details View Details PDF Full Text View Sample PDF
Role and Room for Knowledge Management in Small and Medium Enterprises
Neeta Baporikar. © 2020. 20 pages.
View Details View Details PDF Full Text View Sample PDF
A Critical Review of Actor-Network Theory (ANT) and Its Use in Education Research
Denise Mifsud. © 2020. 22 pages.
View Details View Details PDF Full Text View Sample PDF
Body Bottom