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E-Governance as a Paradigm Shift in Public Administration: Theories, Applications, and Management

E-Governance as a Paradigm Shift in Public Administration: Theories, Applications, and Management
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Author(s): Muhammad Muinul Islam (Jahangirnagar University, Bangladesh) and Mohammad Ehsan (University of Dhaka, Bangladesh)
Copyright: 2015
Pages: 15
Source title: Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-8358-7.ch005

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Abstract

The ICT-blessed e-governance is transforming public administration systems worldwide and forcing a paradigm shift. E-governance renders a new way and style in each and every aspect of public administration. It brings about changes in the structure, functions, and processes of public service delivery, ushering transformation in the system through effectively connecting, engaging, and streamlining the relations among government, businesses, citizens, and other relevant stakeholders. Irrespective of certain obvious limitations and challenges, it not only attempts to ensure economy, efficiency, and effectiveness in service delivery, but also offers unlimited potential for combating corruption and many other bureau-pathologies in public administration. Based on secondary sources, this chapter offers brief theoretical discussions on e-governance, including, among others, its emergence, types of service delivery, and transformation stages.

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