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Efficacy of Organizational Learning and Social Capital in Online Communities of Practice: Dualities and Intersections

Efficacy of Organizational Learning and Social Capital in Online Communities of Practice: Dualities and Intersections
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Author(s): Serkan Gürsoy (Beykoz University, Turkey)and Murat Yücelen (Yeditepe University, Turkey)
Copyright: 2018
Pages: 27
Source title: Geopolitics and Strategic Management in the Global Economy
Source Author(s)/Editor(s): Angelo Presenza (University of Molise, Italy)and Lorn R. Sheehan (Dalhousie University, Canada)
DOI: 10.4018/978-1-5225-2673-5.ch006

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Abstract

This chapter deals with the evolution of communities of practice by considering two key components which facilitate knowledge sharing: Organizational Learning and Social Capital. Dualities and intersections between the building blocks of these two components are investigated by discussing organizational learning in its explorative and exploitative forms, while considering social capital in its bridging and bonding forms. As a critical contemporary step of evolution, information and communication technologies are also elaborated in order to examine the impact of constant and instant tools on these facilitators of knowledge sharing. The study aims to derive proxies among these components of organizational learning and social capital in order to design an integrated framework that reflects the nature of online communities of practice.

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