The Electronic Panopticon : Organizational Surveillance in Virtual Work

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Author(s): Shawn D. Long (University of North Carolina at Charlotte, USA), Richie A. Goodman (University of North Carolina at Charlotte, USA)and Chase Clow (Arizona State University, USA)
Copyright: 2010
Pages: 13
Source title: Communication, Relationships and Practices in Virtual Work
Source Author(s)/Editor(s): Shawn Long (University of North Carolina Charlotte, USA)
DOI: 10.4018/978-1-61520-979-8.ch005

Keywords: Information Science Reference / Media & Communications / Social Computing / Virtual Communities & Virtual Reality

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Abstract

This chapter explores the role of surveillance in virtual work. With the modern societal shift as well as the increased global market, working virtually is becoming more necessary and even a requirement at times. With the removal of physical interaction, questions of how to properly ensure productivity arise. This chapter suggests the panopticon, as developed by Bentham (1791) and expounded upon by Foucault (1977), is very influential in the surveillance of virtual activity. This chapter will ultimately explore theoretical underpinnings of the panopticon, work place surveillance, virtual surveillance in practice, ethical issues created by virtual surveillance, and consequences of virtual surveillance.

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