Facing the Challenges of a New Communication Era

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Author(s): James M. Goodwin (Georgetown University, USA)
Copyright: 2019
Pages: 15
Source title: Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age
Source Author(s)/Editor(s): Michael A. Brown Sr. (Florida International University, USA)and Leigh Hersey (University of Louisiana at Monroe, USA)
DOI: 10.4018/978-1-5225-4168-4.ch006

Keywords: Digital Communications / Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

Interpersonal deception, issue acceptance, privacy and control of information, and relationship building are key challenges people face each day in their quests to communicate effectively. Conquering these challenges is important in achieving shared understanding and making interactions flow smoothly and contain feedback and communication adjustments. Uncertainty is a risk to effective communication, so this chapter offers methods to adjust behaviors, solve problems, and build trust to create and nurture communicative relationships. The literature addresses the various ways that communicators have attempted to achieve success over the years. This is followed by an explanation of the key challenges and how to address them. A flexible, full-cycle examination indicates ways to energize effective communication in both face-to-face and online interactions.

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Facing the Challenges of a New Communication Era

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