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From e-Government to e-Governance: A Holistic Perspective on the Role of ICTs
Abstract
In this chapter, the authors elaborate on the concepts of e-Government and e-Governance and place these concepts in the broader context of the introduction and diffusion of information and communication technologies. The question that is being addressed is “what should an effective and pro-active e-Government do?” For that purpose, the ICTs are not only considered general purpose technologies, but recognized as the driving force of an unfolding technological revolution. As such, a recurrent pattern in techno-economic and socio-economic development can be discerned that goes back to the First Industrial Revolution in Britain around the late 1700s and early 1800s. It is argued that appreciating the fifth instance of this pattern and recognizing the challenges each transition invokes can inform the policy formation process and make policy action more effective. In the broader context of roles that governments may assume, a stepwise approach is introduced to address the many challenges the diffusion of ICTs is bringing about in the economic and social realm, aimed at reaping the benefits implied in the new techno-economic paradigm.
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