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Guidelines Based on Need-Findings Study and Communication Types to Design Interactions for MOOCs
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Author(s): Sandra G. Jiménez-González (Universidad Politécnica de Aguascalientes, Mexico), Ricardo Mendoza-González (TecNM, Instituto Tecnológico de Aguascalientes, Mexico)and Huizilopoztli Luna-García (Universidad Autónoma de Zacatecas – Campus Jalpa, Mexico)
Copyright: 2018
Pages: 22
Source title:
Optimizing Human-Computer Interaction With Emerging Technologies
Source Author(s)/Editor(s): Francisco Cipolla-Ficarra (Latin Association of Human-Computer Interaction, Spain & International Association of Interactive Communication, Italy)
DOI: 10.4018/978-1-5225-2616-2.ch008
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Abstract
Experts affirm that interaction in learning settings represent a necessary process for knowledge acquisition and cognitive development. In this vein, is crucial to ensure effective interaction and communication through the user interface of MOOCs. This work proposes a set of design guidelines as starting point for developers to integrate a set of interactive elements into the MOOCs' user interface oriented to foster the four basic types for communication in distance education. The design guidelines were conformed through a need-findings process (observing people-interviewing), in which 35 participants provided their user experience perceptions after using MOOCs from edX; Coursera; and Udacity. Obtained results suggest a particular set of interactive communication elements that should be incorporated in every MOOC's user interface.
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