Higher Education Environment

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Copyright: 2018
Pages: 25
Source title: Ideological Function of Deming Theory in Higher Education: Emerging Research and Opportunities
Source Author(s)/Editor(s): Thanos Kriemadis (University of Peloponnese, Greece), Ioanna Thomopoulou (University of Peloponnese, Greece)and Anastasia Sioutou (University of Peloponnese, Greece)
DOI: 10.4018/978-1-5225-2265-2.ch001

Keywords: Education / Higher Education / Information Science Reference

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Abstract

Tertiary education faces a new era as expectations for good quality education are increasing. Globalization and knowledge Society formed new conditions on the global economic and geopolitical scene, and led higher education ahead to new challenges which require a redefinition of its role. These challenges have created new opportunities, new collaborations and new ways of managing Higher Education Institutions. In response to the demand for higher quality products and services, a growing number of Higher Education Institutions worldwide are implementing Total Quality Management (TQM) and the Deming Management Method. The first chapter is designed to provide the reader an overview of the role of Higher Education Institutions and the implications of globalization and knowledge society on tertiary education. Furthermore, this chapter deals with the strategic challenges of Higher Education Institutions and their strategic response to those challenges, focused on Deming and Total Quality Management.

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