Impact of the Knowledge Management in Maintenance Engineering: Effects on Industrial Production

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Author(s): Javier Cárcel-Carrasco (Universitat Politècnica de València, Spain), Manuel Rodríguez-Méndez (ESeyPro S.L., Spain)and María Carmen Carnero (University of Castilla – La Mancha, Spain & University of Lisbon, Portugal)
Copyright: 2017
Pages: 25
Source title: Optimum Decision Making in Asset Management
Source Author(s)/Editor(s): María Carmen Carnero (University of Castilla – La Mancha, Spain)and Vicente González-Prida (University of Seville, Spain)
DOI: 10.4018/978-1-5225-0651-5.ch005

Keywords: Business & Management / Business Science Reference / Decision Support Systems / Management Science

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Abstract

Knowledge management has been analyzed in numerous areas of the industrial enterprise, especially in the areas of strategic management, innovation, trade, or administration. However in operational areas with technicians working mainly on the basis of its experience gained over the years, such as the departments of industrial maintenance, there are no deep analysis of the incidence of the knowledge management in these areas. The peculiarities in this type of activity on the inside of the company, knowledge of these people is strongly based on your experience (strong tacit component), difficult to measure and articulate, and however, on numerous occasions, this knowledge not transmitted, can be a high cost for the company (many times assumed as inevitable) due to the increase of production and services downtime, loss of efficiency, or time of coupling of new personnel to these areas.

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Impact of the Knowledge Management in Maintenance Engineering: Effects on Industrial Production

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