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Knowledge Management System for Governance: Transformational Approach Creating Knowledge as Product for Governance

Knowledge Management System for Governance: Transformational Approach Creating Knowledge as Product for Governance
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Author(s): Shilohu Rao N. J. P. (Digital India Corporation, India), Ravi Shankar Chaudhary (Digital India Corporation, India) and Dhrubajit Goswami (Digital India Corporation, India)
Copyright: 2019
Pages: 19
Source title: Crowdsourcing and Knowledge Management in Contemporary Business Environments
Source Author(s)/Editor(s): Regina Lenart-Gansiniec (Jagiellonian University, Poland)
DOI: 10.4018/978-1-5225-4200-1.ch002

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Abstract

Knowledge is power, and when managed efficiently, it generates optimum outcomes. Knowledge management is an established phenomenon, applied across various disciplines for transformational growth. In the year 2015, the Government of India launched Digital India Programme with the vision to “transform India into a digitally empowered society and knowledge economy.” The program aims to benefit every section and sector of the country by creating an ecosystem for delivery of user centric and qualitative digital services. It weaves together a large number of ideas and thoughts into a single, comprehensive vision so that each of them is seen as part of a larger goal. To foster such knowledge economy, Capacity Building Scheme Phase II has been approved under Digital India Programme with one of the key components being knowledge management (KM) in the area of e-governance. This chapter highlights the multi-dimensional aspects of deploying KM for e-governance in a federal government system, along with its key objectives, core features moving on to framework and implementation structure.

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