A Large-Scale Model for Working with Subject Matter Experts

View Sample PDF

Author(s): Judith A. Russo-Converso (CSC, USA)and Ronald D. Offutt (Northrup-Grumman Information Technology, USA)
Copyright: 2011
Pages: 13
Source title: Instructional Design: Concepts, Methodologies, Tools and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-60960-503-2.ch208

Keywords: Education / Educational Technologies / Information Science Reference / Instructional Design

Purchase

View A Large-Scale Model for Working with Subject Matter Experts on the publisher's website for pricing and purchasing information.

Abstract

The evolution of complex and distributed commerce requires the implementation of training design and development models that capture and mold the expertise of subject matter experts (SMEs). A SME is defined as “that individual who exhibits the highest level of expertise in performing a specialized job, task, or skill within the organization”. SMEs possess in-depth knowledge of the subject you are attempting to document (http://www.isixsigma.com/dictionary/ Subject_Matter_Expert_-_SME-396.htm). This chapter describes a unique issue, and potential risk, along with a solution to work with a large number of geographically dispersed SMEs (separated from one another due to their respective locations), whose efforts are standardized and synchronized. This solution is based on a collaboration model implemented and led by an integration team whose role and responsibility is to allow the SMEs to achieve consensus, efficiency, and standard of quality in both products and processes.

The IRMA Community

Research IRM

A Large-Scale Model for Working with Subject Matter Experts

Purchase

Abstract

Related Content

IRMA Sponsors