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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Missing Link of the Health Information Exchange Loop: Engaging Patients

Missing Link of the Health Information Exchange Loop: Engaging Patients
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Author(s): Alice Noblin (University of Central Florida, USA)and Kendall Cortelyou-Ward (University of Central Florida, USA)
Copyright: 2018
Pages: 12
Source title: Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-3926-1.ch059

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Abstract

Since 2004, the services of the Florida Health Information Exchange (HIE) have grown, and in 2011, the state contracted with Harris Corporation to provide some basic services to the Florida health care industry and provide functional improvements to the expanding state-wide HIE. The endeavors of this public-private partnership continue to the present day; however, as HIE services have expanded, challenges continue to be encountered. Ultimately, successful exchange of medical data requires patient engagement and “buy-in.” The purpose of this article will consider why patient engagement is important for HIE success, offer recommendations to improve both patient and provider interest, and consider the importance of online patient portals to increase the effectiveness of health record keeping and the sharing of vital patient medical information needed by caregivers and their patients.

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