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Quality and Quality Assessment in Translation: Paradigms in Perspective
Abstract
This chapter first gives an overview of existing interpretations of the concept of quality in organizations in general, as well as in the translation industry and translator training. This is followed by a discussion of quality assessment and how this is generally dealt with in the translation industry and translator training. Various perspectives are possible, but the focus is on translation as service provision as outlined in the translation services standards EN 15038 and ISO 17100. It is argued that implementing quality assessment of translation as service provision in translator training requires the introduction into the curriculum of quality management and quality assurance by students; a so-called skills lab is an ideal environment for this. Various suggestions are then given for assessing quality management and quality assurance while taking into account the requirements of validity and reliability.
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