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Role and Room for Knowledge Management in Small and Medium Enterprises

Role and Room for Knowledge Management in Small and Medium Enterprises
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Author(s): Neeta Baporikar (Namibia University of Science and Technology, Namibia & University of Pune, India)
Copyright: 2020
Pages: 20
Source title: Handbook of Research on Social and Organizational Dynamics in the Digital Era
Source Author(s)/Editor(s): Efosa C. Idemudia (Arkansas Tech University, USA)
DOI: 10.4018/978-1-5225-8933-4.ch006

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Abstract

In the present day, success and worth of businesses depend more on intellectual capital. So, knowledge is a critical resource, for any organizational growth and sustainability. For small and medium enterprises (SMEs) the latent knowledge seen as the principal component for success often tends to be over guarded. That itself is sometimes detrimental to the SMEs growth. This outlook towards knowledge by SMEs has to undergo a change as there is vast room for knowledge management (KM). Abundant studies and research exist on KM, but the focus on SMEs is limited. Current scenario of globalization, technological advances, higher returns on intellectual capital, growing significance of knowledge-intensive industries makes KM a strategic and competitive tool for SME growth, sustainability, and development. KM is indispensable for successful and sustainable business in this contemporary complex economy. Thus, the overall aim of this study done by in-depth literature review and contextual analysis is to enhance the understanding of the role and room for KM in SMEs in this globalized world.

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