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Servant Leadership and Job Satisfaction: A Qualitative Study in the Chinese Healthcare Context
Abstract
This chapter seeks to investigate the association between servant leadership and job satisfaction in a healthcare-specific environment. The study uses the method of narrative enquiry within the framework of interpretative phenomenological analysis to capture the lived experience. Interviews were conducted with health professionals in a public hospital in China. The study's findings suggest that servant leadership contributes positively to health professionals' job satisfaction. The study provides insight into practical strategies for healthcare managers to optimize healthcare management. Although there are a few earlier studies that link servant leadership with job satisfaction, there has been an absence of research in the healthcare context.
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