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Skills Development Practices and Engineer Turnover: Insights Into Tunisian IT Services Companies

Skills Development Practices and Engineer Turnover: Insights Into Tunisian IT Services Companies
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Author(s): Rihab Kchaou (University of Sfax, Tunisia) and Susanne Durst (University of Skövde, Sweden)
Copyright: 2019
Pages: 21
Source title: Handbook of Research on Entrepreneurial Leadership and Competitive Strategy in Family Business
Source Author(s)/Editor(s): José Manuel Saiz-Álvarez (Tecnológico de Monterrey, Mexico) and Jesús Manuel Palma-Ruiz (Universidad Autónoma de Chihuahua, Mexico)
DOI: 10.4018/978-1-5225-8012-6.ch003

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Abstract

This chapter investigates the skills development practices and their relationship with engineer turnover in IT services companies (henceforth ITSC) from Tunisia. It presents a qualitative analysis of data that derived from a number of interviews conducted with human resource managers of these companies. Based on the findings, four human resources management (HRM) practices were identified that seemingly contribute to skills development in the firms investigated, which are recruitment, training, inter-project mobility, inter-firm cooperation. The findings indicate that these practices can also reduce engineer turnover rates. The chapter provides fresh insights into HRM practices of Tunisian companies, which has not attracted much attention yet.

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