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Smart Planning: The Potential of Web 2.0 for Enhancing Collective Intelligence in Urban Planning
Abstract
This chapter discusses the ability of new technologies to support collective intelligence. The technology trend brought into the spotlight is Web 2.0 because it has a great potential to contribute to the refined understanding of planning issues. Such an application field can be called Collective Intelligence 2.0 with crowdsourcing as its characteristic process. This chapter discusses how such an intelligence and crowd-sourced knowledge can be utilized in smartening up urban planning. Crowdsourcing has been experimented in urban planning since the late 2000s, most notably in the forms of wikiplanning, participatory sensing, and co-creation. By combining theoretical insights and empirical evidence, this chapter concludes that Web 2.0 tools can be used to increase various forms of social and collective intelligence and, especially when the precondition of citizen-centered open planning culture is met, have undeniable potential to smarten up urban planning.
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