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The Application of Deming's Management Method in Higher Education Institutions
Abstract
The final chapter, indicates how Deming's philosophy could help the transformation of higher education institutions. Practical issues of the implementation of Deming's management method are presented such as: (a) leadership should focus on continuous improvement of the organization's products and services, (b) the new philosophy should be diffused to all employees, and (c) certain particular actions are needed in order to transform the organization through the contribution of all employees and other primary stakeholders. Furthermore, this chapter presents the actions to be followed, in order to: (a) educate and strengthen institution's employees and faculty and remove obstacles that hinder their constructive cooperation, and (b) promote practices that create a working staff environment, suitable for efficient and joyful work. Finally, the reader may find proposals to leadership regarding the improvement of organization's processes, effective cooperation with suppliers and the establishment of clear instructions to all parties involved, towards a common goal.
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