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Theorizing Virtual Teams: Relationality in Dispersed Collaboration
Abstract
Contemporary organizations operate in highly connected structures, with work extending beyond physical borders. As such, organisations experience the emergence of virtual teams: teams that collaborate virtually and work together, despite differences in time-zones, physical proximity or cultural backgrounds. This chapter aims to shed light on this contemporary work arrangement from a relational perspective, leading to an understanding of the dimensions of virtuality underpinning work. For doing so, the chapter begins by describing the emergence of dispersed teams as a contemporary business practice. The discussion, then, turns to ways of relating to one another on a virtual landscape, and focuses on the virtuality dimensions of time-space, leadership, trust, and the struggle between cohesion and flexibility. The chapter concludes with a projection on the future around dispersed collaboration, and with an outline of future research for advancing the understanding and practice of virtual teams.
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