IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Users Behaving Badly: Phenomena and Paradoxes from an Investigation into Information Systems Misfit

Users Behaving Badly: Phenomena and Paradoxes from an Investigation into Information Systems Misfit
View Sample PDF
Author(s): Panagiotis Kanellis (Athens University of Economics and Business, Greece) and Ray J. Paul (Brunel University, UK)
Copyright: 2007
Pages: 32
Source title: Contemporary Issues in End User Computing
Source Author(s)/Editor(s): Mo Adam Mahmood (University of Texas at El Paso, USA)
DOI: 10.4018/978-1-59140-926-7.ch010

Purchase

View Users Behaving Badly: Phenomena and Paradoxes from an Investigation into Information Systems Misfit on the publisher's website for pricing and purchasing information.

Abstract

In its formative years and during the 1990s, Global Energy PLC (GE)1 went through a series of structural changes precipitated by the deregulation of the electricity industry in the UK. The severity of these changes had a disruptive effect on its enterprise information systems, which were found unable to adapt to the new and constantly emerging organizational realities. GE’s experiences illustrate the vulnerability of information systems in turbulent environments, provide for a rich description of the causes of misfit due to contextual change, and establish the ability of a system to flex and adapt as a dependent success variable. In addition, the idiographic details of this interpretive field study raise interesting questions about a number of assumptions we hold regarding the development of information systems and the means by which flexibility can be attained.

Related Content

Human Systems Engineering and Educational Technology
Rod D. Roscoe, Russell J. Branaghan, Nancy J. Cooke, Scotty D. Craig. © 2018. 34 pages.
View Details View Details PDF Full Text View Sample PDF
Educational Software Design: Education, Engagement, and Productivity Concerns
Steve Ritter, R. Charles Murray, Robert G. M. Hausmann. © 2018. 17 pages.
View Details View Details PDF Full Text View Sample PDF
Logic Models as a Framework for Iterative User Research in Educational Technology: Illustrative Cases
Yvonne S. Kao, Bryan J. Matlen, Michelle Tiu, Linlin Li. © 2018. 24 pages.
View Details View Details PDF Full Text View Sample PDF
The Design Implementation Framework: Iterative Design From the Lab to the Classroom
Melissa L. Stone, Kevin M. Kent, Rod D. Roscoe, Kathleen M. Corley, Laura K. Allen, Danielle S. McNamara. © 2018. 23 pages.
View Details View Details PDF Full Text View Sample PDF
Fostering Engagement in Educational Technologies Through Developmental Theory and Program Data
Elizabeth R. Kazakoff, Melissa Orkin, Kristine Bundschuh, Rachel L. Schechter. © 2018. 24 pages.
View Details View Details PDF Full Text View Sample PDF
Assessing User Experience via Biometric Sensor Affect Detection
Irfan Kula, Russell J. Branaghan, Robert K. Atkinson, Rod D. Roscoe. © 2018. 17 pages.
View Details View Details PDF Full Text View Sample PDF
Balancing Student Needs and Learning Theory in a Social Interactive Postdigital Textbook
Erin Walker, Ruth Wylie, Andreea Danielescu, James P. Rodriguez III, Ed Finn. © 2018. 19 pages.
View Details View Details PDF Full Text View Sample PDF
Body Bottom