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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Using a Revised Knowledge Pyramid to Redefine Knowledge Management Strategy

Using a Revised Knowledge Pyramid to Redefine Knowledge Management Strategy
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Author(s): Murray E. Jennex (San Diego State University, USA)
Copyright: 2019
Pages: 18
Source title: Effective Knowledge Management Systems in Modern Society
Source Author(s)/Editor(s): Murray E. Jennex (San Diego State University, USA)
DOI: 10.4018/978-1-5225-5427-1.ch001

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Abstract

The knowledge pyramid has been used for several years to illustrate the hierarchical relationships between data, information, knowledge, and wisdom. This chapter posits that the knowledge pyramid is too basic and fails to represent reality and presents a revised knowledge-KM pyramid. One key difference is that the revised knowledge-KM pyramid includes knowledge management as an extraction of reality with a focus on organizational learning. The revised pyramid includes newer initiatives such as business and/or customer intelligence, big data, analytics, internet of things. Finally, this chapter discusses how KM strategy can be generated using the final revised pyramid.

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