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The Value of Sociotechnical Theories for Implementation of Clinical Information Systems

The Value of Sociotechnical Theories for Implementation of Clinical Information Systems
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Author(s): Joanne Callen (The University of Sydney, Australia), Andrew Georgiou (The University of Sydney, Australia), Julie Li (The University of Sydney, Australia) and Johanna Westbrook (The University of Sydney, Australia)
Copyright: 2012
Pages: 17
Source title: Inter-Organizational Information Systems and Business Management: Theories for Researchers
Source Author(s)/Editor(s): Kishor Vaidya (University of Canberra, Australia & Southern Queensland University, Australia)
DOI: 10.4018/978-1-60960-768-5.ch012

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Abstract

The following chapter provides an overview of sociotechnical theories that can be used to understand, design, implement, and evaluate clinical information systems in health care settings. The sociotechnical approach is one that seeks to identify the dynamics between technology and the social, professional, and cultural environment in which it is used. Theories and models covered include: the technology and information technology acceptance models; a multi-level integration framework approach; social cognition theory; theories that propose a fit between individuals, tasks and the technology; diffusion of innovation theory, and a contextual implementation model. The frameworks presented in this chapter are not exhaustive but are most relevant to the complexity of information and communication technology use in health care settings.

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