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The Benefits of an E-Business Performance Measurement System
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Author(s):
Matthew Hinton (Open University Business School, UK)and David Barnes (University of London, UK)
Copyright:
2006
Pages:
2
Source title:
Emerging Trends and Challenges in Information Technology Management
Source Editor(s):
Mehdi Khosrow-Pour, D.B.A.
(Information Resources Management Association, USA)
DOI:
10.4018/978-1-59904-019-6.ch257
ISBN13:
9781616921286
EISBN13:
9781466665361
Keywords:
Information Science Reference
/
IT Research & Theory
/
IT Research and Theory
/
Library & Information Science
Abstract
This paper reports work-in-progress from research investigating the performance measurement systems used in e-businesses. Results from seven case study companies are reported. The findings reveal a variety of approaches to e-business performance measurement, with no common framework apparent.
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