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Building the Credibility of IS Function: A Structurational Perspective
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Author(s): Siew Fan Wong (University of Houston, USA)and Beena George (University of St. Thomas, USA)
Copyright: 2004
Pages: 4
Source title:
Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch037
ISBN13: 9781616921255
EISBN13: 9781466665347
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Abstract
The importance of the Information Systems function continues to be downplayed by business units even though IS does contribute to the well-being of organizations. This problematic state of affairs raises the question of how the IS function can achieve credibility within organizations. Such enhanced credibility would benefit not only the IS function, but also other business units. The objective of this paper is to explore the process by which credibility of the IS function is assessed and changed within an organization. Structuration Theory provides the theoretical framework for this examination of the interactions between different functional groups within the organization.
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