IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

E-Business Transformation: An Emerging Model of Change in the E-Fulfilment Industry

E-Business Transformation: An Emerging Model of Change in the E-Fulfilment Industry
View Free PDF
Author(s): Paul Alexander (Edith Cowan University, Australia) and Janice M. Burn (Edith Cowan University, Australia)
Copyright: 2005
Pages: 3
Source title: Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch077

Abstract

This paper presents the results of a two stage study examining the capabilities of 48 leading e-fulfilment suppliers in the UK. A theoretical model of e-fulfilment was derived from the literature and used to evaluate actual practices of these companies; from this a staged model of transformation is developed and evaluated in the context of knowledge capabilities within the e-fulfilment industry; finally four case studies were used to identify future transformations and the basis for ongoing research.

Body Bottom