IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Can Business Process Changes be Cheaper Implemented with Workflow Management Systems?

Can Business Process Changes be Cheaper Implemented with Workflow Management Systems?
View Free PDF
Author(s): Niko Kleiner (University of Ulm, Germany)
Copyright: 2004
Pages: 4
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch136
ISBN13: 9781616921255
EISBN13: 9781466665347

Abstract

Workflow Management Technology has received broad attention over the last decade. Despite their publicity, their value - in terms of money - has been subject to assumptions and speculations. This paper reports about an experiment that compares the efforts needed to implement business process changes with Lotus Domino Workflow on the one hand and Lotus Domino Designer on the other. It describes the threats to the validity of the experimental results, possible mitigations, the experi-ment design, and the statistics used for data analysis. Of course, the experiment needs to be replicated to obtain valid data. First results show a trend of 30% savings of total implementation effort when using the Workflow Management System and even 30% up to 90% with re-spect to pure process implementation efforts.

Body Bottom