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Facilitators of IT-Business Alignment Between End-Users and IT Staff: A Framework

Facilitators of IT-Business Alignment Between End-Users and IT Staff: A Framework
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Author(s): Deb Sledgianowski (Hofstra University, USA)
Copyright: 2006
Pages: 2
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch120
ISBN13: 9781616921286
EISBN13: 9781466665361

Abstract

Achieving IT-business alignment has been a long-standing critical information management issue. Little research exists examining the facilitators of alignment between IT staff and end-users and their impact. This work-in-progress study investigates mechanisms and relationship dimensions that are significant to the facilitation of alignment between the primary organizational constituents directly involved in the use and implementation of IT. A model is introduced which will be further developed to examine the degree to which these components are in place in organizations and their relevance to achieving organizational outcomes. This study has the potential to provide academicians and practitioners with further insight into how an organization’s support processes between IT and business can facilitate the effective performance of the IT function.

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