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A Framework for Analyzing the Adoption of Enterprise Resource Planning Systems in Indian Organizations
Abstract
The first ERP systems were introduced in Indian organizations in the late 1990’s. The ERP segment in India grew by 23 percent during 1999-2000, and at the end of 2000, more than 200 organizations had either implemented ERP software or were in the process of doing so. Yet, there are no empirical studies or conceptual frameworks within which the experiences of Indian organizations with ERP can be analyzed. This paper proposes a three-stage model for analyzing the deployment of ERP in Indian organizations. Each stage describes a specific aspect of the implementation exercise, and can be used to guide the implementation process. The characteristics of each stage and their implications for managers have also been discussed. The model is based on an empirical study of 25 ERP implementation exercises carried out in organizations from 10 industries.
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