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E-government in Caribbean States: From Rhetoric to Reality
Abstract
Caribbean States have undertaken E-Government initiatives to streamline administrative processes and to improve customer service. Meanwhile there has predictably been much hype surrounding such moves with lofty promises being made about the “leveling of the playing field”. As with current E-Commerce efforts in this region there has not been the ready acceptance and support that might have been expected. This contribution focuses on the E-Government initiatives made by Jamaica, Trinidad and Tobago, and Barbados, perhaps the most developed of the English speaking Caribbean States and represents the initial phase of a larger project aimed at determining the Caribbean reality with respect to E-Government.
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