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The Impact of IT on Individuals: A Meta-Analysis

The Impact of IT on Individuals: A Meta-Analysis
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Author(s): Mo Adam Mahmood (University of Texas at El Paso, USA) and Gary J. Mann (University of Texas at El Paso, USA)
Copyright: 2001
Pages: 4
Source title: Managing Information Technology in a Global Economy
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-07-5.ch030

Abstract

As the use of information technology (IT) continues to escalate, its impact on individuals will also continue to take on more and more importance as a workplace issue. While research has been conducted as to how IT can best be implemented in the workplace, study of how that technology impacts individuals is still in its infancy. In the past decade, research studies in the area have mainly focused on the design and regard of technology, and less so on how technology impacts individuals (Torkzadeh and Gemoets, 1998-1999). Nevertheless, IT is having an increasing impact on individuals’ job productivity and job satisfaction. For instance, the use of IT may have adverse consequences for individuals, including added stress, lower job satisfaction and decreased efficiency (Joshi and Lauer, 1998). Such effects can in turn negatively impact business expenditures, especially if negative side effects undermine the original objective of implementing new IT applications, that being to increase performance and productivity.

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