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Incorporating Problem Solving within End User Computing Courses
Abstract
The authors trace the process of revising and updating a long existing Micro-based Software class at the undergraduate level at Metropolitan State College of Denver. The course was designed to allow students to become proficient at end user computing at the operational business level. The revisions were prompted by the increasing sophistication of horizontal microcomputer application programs, the increase in level of computer literacy among undergraduate School of Business students, and the student need for experience in problem solving and application of the theory learned with the Office 2000 software suite. A pilot class followed the revised curriculum in the Fall of 2001. The revised curriculum involved much Web-based material and frequent presentation sessions for solutions to assigned problems. An efficacy survey was administered at the end of the class, to determine student satisfaction with the revised curriculum. The success of the pilot class has resulted in implementing the revised content in all sections of the Micro-based Software class as of spring semester, 2002.
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