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Information Resources Development Challenges: A Case Study at the University of Guam

Information Resources Development Challenges: A Case Study at the University of Guam
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Author(s): Wai K. Law (University of Guam, Guam)
Copyright: 2002
Pages: 3
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch067
ISBN13: 9781930708396
EISBN13: 9781466641358

Abstract

Information Resources Development is a new frontier for many organizations in Asia Pacific Country. While capital investment for information technology remains as a major challenge, management must overcome organizational inertia and the general deficiency in information literacy. The University of Guam began the investment on a campus-wide information system in the early 1990. The purchase of a popular Data Management System (COLLEAGUE) for higher educational institute initiated the computerization of many internal operations. A Computer Center was established to handle the general system maintenance and technology acquisition. The registrar office, business office, and financial aid office were among the first to computerize their operations. Some of the initial benefits include a telephone registration system, electronic payroll deposit, a text-based email system and the availability of many standard management reports. In the mid-1990, the installation of a campus-wide fiber optics communication backbone positioned the university as a major Internet Hub in the Western Pacific, and stimulated various data communication developments including Intranet capability, and distance education. However, there is still a lack of planning data after one decade of technological development, and information resource management is still a new concept to managers. This paper will first present issues and challenges in information resources management, followed by challenges in information resources development.

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