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Information Systems Management within SMEs: An Italian Survey

Information Systems Management within SMEs: An Italian Survey
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Author(s): Marco Tagliavini (Universita Cattaneo, Italy), Aurelio Ravarini (Universita Cattaneo, Italy) and Giacomo Buonanno (Universita Cattaneo, Italy)
Copyright: 2001
Pages: 6
Source title: Managing Information Technology in a Global Economy
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-07-5.ch109

Abstract

Nowadays, both the academic world and entrepreneurs are showing an increasing interest toward the use of Information Systems (IS) within Small and Medium Enterprises (SMEs). One of the possible reason is the potential strategic advantage related to the correct use of information [1]: nevertheless, the IS use within SMEs often turned out to be neither effective nor efficient [2-10]. This study aims at drawing an overview of SME approach to IS management and the consequent IS performance. In other words, the research goal is to analyze the IS characteristics within SMEs and to assess their suitability to business requirements: these activities match exactly with the first two phases of the traditional IS check-up process [11-13]. Therefore, instead of identifying a specific set of research questions, the study focused on the identification of the most suitable IS check-up model according to SME specific context. Then, the selected model was applied to a set of SMEs. Next sections will outline the research model and the results of its applications.

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