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Knowledge Management and Sustained Competitive Advantage: A Resource-Based Analysis

Knowledge Management and Sustained Competitive Advantage: A Resource-Based Analysis
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Author(s): Jean-Pierre Booto Ekionea (Universite du Quebec a Montreal, Canada) and El-Sayed Abou-Zeid (Concordia University, Canada)
Copyright: 2005
Pages: 4
Source title: Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch152

Abstract

The resource-based view of the firm (RBV) is used to study the role of organizational knowledge in establishing sustained competitive advantage. A framework for studying the three dimensions knowledge capabilities, knowledge (K)-infrastructures, knowledge (K)- processes, and knowledge (K)-skills, is introduced. This framework is used to analyze the case of First American Corporation. The analysis shows that organizational knowledge capabilities really grants a sustained competitive advantage if the managers develop the managerial skills and a particular leadership on the matter.

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