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Management Theory Based Critical Success Factors in Enterprise Resource Planning Systems Implementation
Abstract
This study proposes to identify critical success factors in Enterprise Resource Planning Systems implementation. ERP systems promise to provide an off-the-shelf solution to the information needs of organizations. Despite this promise, implementation projects are plagued with much publicized failures and abandoned projects. These software products require most organizations to change existing business processes to adopt the standardized process provided by the ERP systems. As economic resources and management time are scarce in most organizations, the results of this study should aid management in controlling those factors that are most important to project success. The current study utilizes a framework developed by Sneller (1986) in the study of critical success factors in MRP implementation. Various proposed CSFs will be subjected to a factor study to identify variables relevant to ERP outcomes.
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