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Monitoring Internet Use in the Workplace: Caution is Advised
Abstract
This paper examines the use of IT systems such as Proxy Servers, and “Carnivore-Like” technologies to create electronic panopticons for the purpose of monitoring an employee behavior, Internet Use, in the workplace. An electronic panopticon is a device or system that allows for the continuous monitoring of an individual’s behavior. This type of system when badly implemented can cause serious invasions of employee privacy in the workplace. Such privacy invasions are unwelcome and are frequently resisted. Managers should avoid using this control technique except when absolutely necessary due to the possibility of unintended negative effects.
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