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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Organization on Intranet - An Agent Based Approach

Organization on Intranet - An Agent Based Approach
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Author(s): Urs Hengartner (UBS AG Basel, Switzerland), Elisabeth Maier (UBS AG Basel, Switzerland), Christos Kefos (IFI, Switzerland), Lutz Richter (IFI, Switzerland), Reinhard Riedl (IFI, Switzerland), Martina Klose (University of St. Gallen, Switzerland), Ulrike Lechner (University of St. Gallen, Switzerland), Olga Miler (University of St. Gallen, Switzerland) and Beat Schmid (University of St. Gallen, Switzerland)
Copyright: 2000
Pages: 4
Source title: Challenges of Information Technology Management in the 21st Century
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-878289-84-1.ch031

Abstract

With Intranets as communication channels inhabited by an ensemble of agents, we present a concept to envision, model and implement communication channels for organizations. The approach is based on the media concept and the media reference model. We study how to reconstruct organization, in particular bureaucracy, on an Intranet by employing agents. Moreover, we discuss how the use of a medium can transform existing organizational structures while improving the value and knowledge creation processes within the organization. The approach originated from a project developing concepts for the implementation of an Intranet for a major Swiss bank.

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