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The Readiness of Information and Decision Support Center in Egypt to Adopt Knowledge Management

The Readiness of Information and Decision Support Center in Egypt to Adopt Knowledge Management
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Author(s): Ahmed Hussain (Information and Decision Support Center, Egypt)and Khaled Wahba (Cairo University, Egypt)
Copyright: 2002
Pages: 5
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch216
ISBN13: 9781930708396
EISBN13: 9781466641358

Abstract

No doubt that creative and innovative people form the core of any organization. Those people build the corporate memory. The Information and Decision Support Center for the Cabinet of Ministers for the Egyptian Government (IDSC) faces a problem of employees’ high turn over rate, which threatens IDSC to loose its memory. One common mistake many organizations make when they implement KM initiative is to place too much emphasis on the technological aspect of KM and ignore the human resources aspects. IDSC developed a knowledge management system called the Organizational Memory http://www.home.idsc.gov.eg/ but ignored the human factor of KM. The purpose of this paper is to test the readiness of employees and managers working at IDSC to adopt knowledge. The paper also will attempt to answer different questions; What are the employee perceptions of sharing of knowledge?; What are the impediments to share knowledge at IDSC?; Is the privacy of employee information an issue at IDSC?; What are the difficulties in managing knowledge at IDSC?; Does IDSC maintain innovation and creativity in its problem solving approach given the availability of the knowledge base?; Does conflict arise between an employee’s career ambitions and the knowledge management culture of an organization?

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