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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Small Business Web Site Implementation Decisions: A Decision Support Tool for Small Businesses

Small Business Web Site Implementation Decisions: A Decision Support Tool for Small Businesses
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Author(s): Stephen Burgess (Victoria University, Australia)and Don Schauder (Monash University, Australia)
Copyright: 2002
Pages: 4
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch027
ISBN13: 9781930708396
EISBN13: 9781466641358

Abstract

This paper discusses a model that has been set up to assist small businesses in the decision making processes associated with setting up a web site by which they can interact with their customers. Specifically, the paper addresses the use of a spreadsheet to support decision making processes in relation to the level of capital needed to devote to the web site and who should be used to develop it. The paper describes the process followed from the initial SWOT analysis used to collect information about the business through to the decision making process modelled in the spreadsheet.

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