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Is TAM still valid? A Test of the Technology Acceptance Model (TAM) in Software Usage

Is TAM still valid? A Test of the Technology Acceptance Model (TAM) in Software Usage
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Author(s): Leslie Leong (Central Connecticut State University, USA)and Shaio Yan Huang (Providence University, Taiwan)
Copyright: 2002
Pages: 4
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch070
ISBN13: 9781930708396
EISBN13: 9781466641358

Abstract

The widely accepted Technology Acceptance Model (TAM) developed by Davis et al. (1989) is an excellent model to predict system usage. This study attempted to see if the earlier results of TAM are still valid after recent advances in systems and technology affecting systems usage. Data were collected from a company in the Pacific Northwest of the United States. From the 250 employees who received the questionnaire via e-mail, 118 returned usable responses. The results indicated that management support and system quality does not affect usage and TAM was supported substantially well.

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