The Virtual User Shopping Experience: A Multi-Faceted Classification

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Author(s): Ahmed Mahfouz (A&M University, USA)
Copyright: 2006
Pages: 2
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch119
ISBN13: 9781616921286
EISBN13: 9781466665361

Keywords: Information Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

This paper defines and classifies the user shopping experience in online environments, based on the information systems and online consumer behavior literature. The five dimensions of the user shopping experience are sensory, affective, cognitive, physical, and relational.

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