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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Leveraging Geospatially-Oriented Social Media Communications in Disaster Response

Leveraging Geospatially-Oriented Social Media Communications in Disaster Response
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Author(s): Susan McClendon (Division of Information Technology, Wyoming Geographic Information Science Center, University of Wyoming, Laramie, WY, USA) and Anthony C. Robinson (GeoVISTA Center, Department of Geography, The Pennsylvania State University, University Park, PA, USA)
Copyright: 2013
Volume: 5
Issue: 1
Pages: 19
Source title: International Journal of Information Systems for Crisis Response and Management (IJISCRAM)
Editor(s)-in-Chief: Víctor Amadeo Bañuls Silvera (Universidad Pablo de Olavide, Spain) and Murray E. Jennex (San Diego State University, USA)
DOI: 10.4018/jiscrm.2013010102


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Geospatially-oriented social media communications have emerged as a common information resource to support crisis management. The research presented compares the capabilities of two popular systems used to collect and visualize such information - Project Epic’s Tweak the Tweet (TtT) and Ushahidi. The research uses geospatially-oriented social media gathered by both projects during recent disasters to compare and contrast the frequency, content, and location components of contributed information to both systems. The authors compare how data was gathered and filtered, how spatial information was extracted and mapped, and the mechanisms by which the resulting synthesized information was shared with response and recovery organizations. In addition, the authors categorize the degree to which each platform in each disaster led to actions by first responders and emergency managers. Based on the results of the comparisons the authors identify key design considerations for future social media mapping tools to support crisis management.

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