Reorganization of Software Application Hosting and its Relation to E-Government: A Swedish Municipality Case

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Author(s): Björn Johansson (Copenhagen Business School, Denmark)and Jörgen Lindh (Jönköping International Business School, Sweden)
Copyright: 2009
Volume: 11
Issue: 3
Pages: 19
Source title: Journal of Cases on Information Technology (JCIT)
DOI: 10.4018/jcit.2009070105

Keywords: Information Resources Management / Information Science Reference / IT Research and Theory / Library & Information Science

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Abstract

This article reports a case of a decision-making process in a Swedish local government reorganizing hosting of software applications. One question raised is, how the attempt of improving governance and being more of an e-government, influences hosting decisions. The case findings suggest that organizations planning to decentralize decision-making in order to make better decisions and to increase ability of being an e-Government need to centralize parts of the IS-work. The article suggests different reasons for why an organization starts the process of reorganizing and how these reasons are connected to e-Government. The reorganization improved the governance so the executive committee could make correct decisions, in line with the government’s ambition to become more of an e-Government and providing better services for its citizens. However, the question remains if decided option, to centralize and coordinate software applications hosting and ICT, was the best option or if another outcome would be preferable.

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Reorganization of Software Application Hosting and its Relation to E-Government: A Swedish Municipality Case

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